Robin Jonescue

Robin Jonescue
February 22, 2022 Comments Off on Robin Jonescue
Experienced Real Estate Agent/Notary Public
Experienced Real Estate Agent/Notary Public
  • Novi, MI
  • February 22, 2022

Summary

Accomplished Real Estate/Customer Care Professional offering years of superior client satisfaction in real estate transactions and closings.  Ambitious and knowledgeable of escrow procedures and contract requirements.   Well-versed in assisting clients with mortgage option research and financial management to facilitate productive negotiations.

Skills

·      Proficient with CRM Software

·      Personalized Attention to Detail

·      Exceptional Multi-Tasker

·      Time Management

·      Terms Review and Enforcement

·      Problem Solving

·      Deadline Driven and Organized ·      Contract Writing and Review

·      Negotiation Management

·      Strong Deal Closer

·      Self-Starter/Motivated

·      Rapport and Relationship Building

·      Customer Service Expert

·      Excel Under Pressure

Experience

Real Estate Sales/Closing Coordinator
MJC Companies/Macomb, MI - Aug 2004 to Feb 2022

  • Cultivated relationships with lenders, appraisers, project managers, title companies and local building officials establishing long-term relationships.
  • Advised clients on market conditions, pricing, and legal requirements for property transactions.
  • Consulted with escrow companies and lenders to validate completion of terms and conditions of purchase agreements by closing date.
  • Reviewed purchase documents, identified problems, and sought out resolutions to smooth the closing process.
  • Collected, organized, and logged data into CRM software.
  • Determined realistic closing dates and scheduled proceedings.
  • Delivered excellent customer service by identifying needs and recommending solutions.

Closing/Customer Service Manager
Delcor Homes/Milford, MI - Jan 1994 to Feb 2004

  • Collaborated with other managers to deliver consistent leadership across teams to ensure a successful closing process.
  • Obtain and review all contracts. Deliver all closing/title notices and documents to the client. Facilitate and confirm loan process.
  • Coordinate and schedule all inspections required by the appraisal company, VA/FHA, and Brokers.
  • Guided team to consistently achieve daily, weekly, and monthly goals.
  • Reviewed customer account information to determine current issues and potential solutions.
  • Interviewed, hired, and trained new quality focused customer service representatives.

Followed up with contractors and project managers to confirm warranty service requests were completed in a timely manner

E-mail
robinjonescue@yahoo.com
Phone Number
248-431-4822

Experience

Licensed Real Estate Agent @ MJC Companies
Jun 2004 — Feb 2022

Cultivated relationships with lenders, appraisers, project managers, title companies and local building officials establishing long-term relationships.
Advised clients on market conditions, pricing, and legal requirements for property transactions.
Consulted with escrow companies and lenders to validate completion of terms and conditions of purchase agreements by closing date.
Reviewed purchase documents, identified problems, and sought out resolutions to smooth the closing process.
Collected, organized, and logged data into CRM software.
Determined realistic closing dates and scheduled proceedings.
Delivered excellent customer service by identifying needs and recommending solutions.

Closing/Customer Service Manager @ Delcor Homes
Feb 1994 — Jun 2004

Collaborated with other managers to deliver consistent leadership across teams to ensure a successful closing process.
Obtain and review all contracts. Deliver all closing/title notices and documents to the client. Facilitate and confirm loan process.
Coordinate and schedule all inspections required by the appraisal company, VA/FHA, and Brokers.
Guided team to consistently achieve daily, weekly, and monthly goals.
Reviewed customer account information to determine current issues and potential solutions.
Interviewed, hired, and trained new quality focused customer service representatives.

Followed up with contractors and project managers to confirm warranty service requests were completed in a timely manner

Contact Candidate

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