Xolisile Mazubane

Diploma Completed.

Matric Passed with Bachelor.

 Handling out Application form and receiving manual application forms
 Scrutinize and verify information on completed form
 Date stamping applications and recording the amount of application form
 Separate applications according to clusters/units
 Assist users with online application for vacancies, employees self- service and password resetting
 Collecting and delivering application to and from various computer labs
 Attend to information sharing, queries and complaints from customers
 Having information available to customers and complete feedback registers to ensure timeous response to all correspondence and queries thereby ensuring customer satisfaction.
 Ensuring adverts are removed on closing date
 Assist the Department with the filling of any documents
 Receiving and answering calls, faxes and emails
 Delivering and collecting of Documents.

Duties Under Sizakala Customer Service Unit MegaCity
⮚ Customer Services (face-to-face & Telephonically)
⮚ Providing various municipal information at front desk
⮚ Issuing and interpriting statements for customers‘
⮚ Receiving and resolving various enquiries for both internal and external customers
⮚ Applying and complying with Batho Pele principles when assisting customers.
⮚ Compiling and submitting of weekly and monthly statistics.
⮚ Issuing the relevant application forms to the customers for completion and submitting.
⮚ Directing the customers to the designated counters or offices.
⮚ Ensure that the information is accurate and relevant on the notice boards
⮚ Burial Bookings, lease, memorial work and Capturing for Cemeteries
⮚ Taking of minutes for monthly meetings

 Receiving Stock
 GRV” S
 Claims
 Inventory Checks
 GAAP Scanning
 Two-way price – check
 Download and suspense reports
 Cashing, merchandising, front-end supervision

Administrations
 Balancing invoices, declarations from cash office
 Food safety checklist

Service Department
 Safety Checks
 Wastages
 Re-stocking shelves

Head Office
 Scanning
 filling

 Render budgetary and financial process service for the Directorate
 Coordinate the MTEF budget process in the required format
 Assist in the Development of a procurement plan for the Directorate
 Process invoice for payment
 Handling incoming and outgoing correspondence and also taking minutes during components meetings
 Assist in the Compilation of quarterly report on the Labour Relation Cases in the Province
 Submit weekly movement plan
 Develop and maintain a project for the Directorate
 Attend to telephonic and emails enquiries
 Maintain proper filling of Documents for the Directorate
 Preparing submissions and reports on Labour Relations projects
 Compiling to monthly leave register for the Directorate
 Coordinate the adjustments estimates in the required format
 Diary Management including arrangements for travelling accomodations.

⮚ Mantaiing all in control registers
⮚ Maintain up to date inventory in-ware house
⮚ Timeous booking of in and out stock
⮚ Distribution of stock to different Wards/ department which ordered by TR15 and check their stock
⮚ Ensuring the availability of stores supplies
⮚ Mantain the first in, first out process to prevent the expiring of items which lead to fruitless expenditure and waste
⮚ Receiving of inventory, checking of damaged stock and expiry date
⮚ Signing the delivery notes that the order number and delivered item is correct

In service training Patient Administrative
 Collecting information from patients for assesing purposes
 Registering of patients‘ details for file retriving their files
 Make correct annotations at all times in relevent register and record all data of value for statistics purposes
 Admission of patients sort route old files to archives
 Collection of statistics and data capturing.